Privacy Policy - Osterley Skip Hire

Welcome to Osterley Skip Hire. Your privacy is of paramount importance to us, and this Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

We may collect various types of information in connection with the services we provide, including:

Personal Information

Name
Contact Details (e.g., email address, phone number)
Billing Information (e.g., credit card details)
Address Information (for skip delivery and collection)

Usage Data

We automatically collect information about how you interact with our website and services, including:

IP address
Browser type and version
Pages visited
Time and date of visits
Time spent on each page

Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. These technologies help us understand your preferences and improve our services.

How We Use Your Information

We utilize the collected information for various purposes, including:

Providing Services: To deliver and manage skip hire services as per your requests.
Customer Support: To respond to your inquiries and provide assistance.
Improving Services: To analyze usage trends and enhance our offerings.
Marketing: To send promotional materials and updates, if you have opted in.
Legal Obligations: To comply with applicable laws and regulations.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website and delivering our services.
Legal Compliance: We may disclose your information if required by law or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information. These include:

Encryption of sensitive data
Firewalls and secure servers
Regular security assessments
Access controls to limit data exposure

Despite these measures, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access: Request a copy of the personal data we hold about you.
Correction: Request correction of any inaccurate or incomplete data.
Deletion: Request the deletion of your personal information under certain conditions.
Objection: Object to our processing of your data for specific purposes.
Data Portability: Request the transfer of your data to another service provider.

If you wish to exercise any of these rights, please contact us through the appropriate channels as outlined in our website.

Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you via email or through our website when significant changes occur. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your data, we will securely delete or anonymize it.

International Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We ensure that such transfers comply with applicable data protection laws and that your data is adequately protected.

Policy Acceptance

By using our services, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our services. Your continued use of the services following the posting of changes to this policy will be deemed your acceptance of those changes.